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Providing Field Service a Tool to Be More Productive

Providing Field Service a Tool Case Study

Starting with only a few rough sketches, RESCO provided a liquid level indicator that produced an almost immediate return on this customer’s investment.

A major clinical diagnostic company wanted its field service technicians to be able to measure a critical liquid level in an instrument quickly and accurately. Unfortunately, the instrument in question was designed so that the only access to the level indicator was by partially disassembling the unit. Since this measurement was an important part of field service testing, the company needed a solution that completed the test but without the time and cost of disassembly.

All agreed that the best solution was some type of tester that could be plugged in.

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